Terms of sale

The business and these terms

Long Island Peptides (LIPEPS) operates from Long Island, New York and serves customers in the United States. Use Contact for business correspondence. These terms incorporate the Shipping, Returns, Quality assurance, and Research use policies applicable to your purchase. Privacy and cookie practices are explained separately in Privacy and Cookies.

Who can buy from us

You must be 21 or older to create an account or place an order. At checkout, you attest that you are 21 or older and that you are purchasing for laboratory research use, not for use in or on humans or animals. These are purchaser attestations, not an independent check of laboratory credentials. We rely on that attestation; providing false information to place an order is a violation of these terms and may result in the order being cancelled and refunded.

What we sell

Everything on this site is a research chemical supplied in freeze-dried (lyophilized) form for laboratory research only. Products are not offered for use as medicines, dietary supplements, cosmetics, or food. They are not intended to diagnose, treat, cure, or prevent any condition, and are not approved by the FDA for use in or on humans or animals. Nothing on this site is offered as, or should be understood as, a substitute or alternative for any approved medication.

Research-use wording does not create a legal exemption, authorize a prohibited sale or use, or replace applicable product, safety, labeling, or other legal requirements.

What we don't provide

We do not provide dosing, reconstitution, administration, or any other usage guidance, in any form, for any product. See the Research use policy for the scope of the products and the information we provide.

Accounts

Accounts are optional. Guest checkout is available for every order. If you create an account, keep access to your email secure and do not share sign-in links. Your private order links also provide access to order details; share them only with someone you authorize to see the order.

Orders and pricing

Prices are in US dollars. Prices, product availability, and lot assignments can change without notice. Placing an order is an offer to buy; we accept it when we confirm payment and pack the order, and an order is not final until then. If a price or description on the site is plainly wrong, we will tell you before packing and you can accept the corrected price or cancel for a full refund. We assign a specific lot to your order at the time it is packed; the lot code for your order, and its published certificate where the batch has one, are shown on your order status page. A few batches have no lab report; they are clearly marked, and we assign one to your order only if you acknowledged that before purchase. We reserve the right to cancel any order we believe was placed in violation of these terms, including orders that appear intended for human or animal use.

If we are required to collect sales tax on your order, the amount is shown before you place it. Where no tax line is shown, none has been charged; any tax you owe directly on a purchase remains your responsibility.

Payment

Payment options depend on the items in your cart and which methods are available. Checkout shows the eligible options and the total before you place the order. See Payments for how each method works. Orders remain pending until payment is confirmed and are not packed before then.

Returns and refunds

The Returns page explains which issues are covered, the reporting window, and how to request help. Contact us with your order number when reporting a problem. Nothing in these terms excludes rights that applicable law does not allow us to exclude.

Shipping

Domestic US only. Details on the Shipping page.

Emails we send

Placing an order or requesting a sign-in link means we will email you about that order or that sign-in: confirmation, payment instructions, tracking, delivery, refunds, and reminders about an unpaid bank transfer. Those are part of the transaction and cannot be switched off while the order is open. Two emails are optional: a restock alert, sent once per request only if you ask for it on a sold-out product page, and a loyalty tier email to account holders when their tier changes. Contact us to cancel a pending restock alert. Loyalty tier emails stop when the account is deleted; see the Privacy Policy.

Research updates and offers are sent only if you sign up and then confirm through the link we email you. Every one of those emails has an unsubscribe link that takes effect immediately. The welcome code from that signup takes its stated percent off one first order (no earlier order or pickup purchase from that email), works only with the email it was sent to, and cannot be combined with other cart discounts; we may end the offer for new signups at any time.

Text messages

Text alerts are optional and separate from email. If you give a US mobile number and tick the consent box on our signup confirmation page, you agree to receive recurring automated marketing text messages from LiPeps (lipeps.com) at that number. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. We do not send texts yet; the number is kept with your consent record until we do. See the Privacy Policy.

Reviews and submitted content

Public reviews use Verified buyer by default, with an optional display name you choose. We do not automatically publish your checkout name. If you submit a review, you're confirming it reflects your own experience as a customer and that it does not include usage, dosing, or outcome claims about the product. We may decline to publish a review that violates this or any other part of these terms. A negative rating alone is not a reason to reject a review. By submitting a review for publication, you permit us to display that review and your chosen display name with its rating and date. Ask support to correct or remove a published name or review.

Using the site

You may use the site to browse, buy, and manage your own orders. You may not scrape the catalog or lab results pages for resale, attempt to access another customer's order or account, interfere with the site's operation, or place orders using false information. Product images, lot certificates, and page copy are ours or published with permission and may be copied to verify a lot or for your own research records, subject to any rights held by the issuing laboratory and uses permitted by law.

Warranties and limitation of liability

Products are sold as-is for laboratory research use. To the maximum extent permitted by law, Long Island Peptides is not liable for any use of a product outside the scope described in these terms and in the Research Use policy.

This statement does not negate an express product description, lot representation, refund or reshipment commitment, or any right or remedy that applicable law does not permit us to exclude. No guarantee of a research outcome or suitability for human or animal use is made.

Changes to these terms

The date at the top identifies this revision. Checkout records acceptance of the policy version shown for a new order. The version applicable when you purchase continues to govern that purchase; later changes do not retroactively remove rights or commitments. Prior versions are available in the policy archive. Updated website-use terms apply prospectively, with any additional notice or agreement required by law.

Governing law

These terms are governed by the laws of the State of New York, without regard to conflict-of-law principles, subject to mandatory protections that apply to you. You may contact support to resolve a concern. These terms do not require arbitration, waive class actions, or make support contact a prerequisite to a payment dispute or other available legal remedy.

Contact

Questions about these terms: see Contact.